Electronic Government and Web 2.0 in Brazil: the Reality of Some Municipalities in the State of Minas Gerais with Low HDI
Abstract
Due to various transformations that have occurred in society since the advent of globalization and Information and Communication Technologies (ICTs), this research has the objective of analyzing the relevance of the electronic participation in the democratic context and to present the availability of web 2.0 tools intended for the participation on the websites of the prefectures of Mucuri Valley Mesoregion with low levels of Human Development Index, since ICTs can foster and broaden the forms of interaction between the State and Society. Electronic Government, based on electronic participation tools, can provide citizens with greater involvement in the decision-making aspects of public organizations, establishing a favorable scenario for democracy. The data collection was based on methods of content analysis, specifically an oriented internet browsing. At the end of the research the tools that are made available by city halls were presented and compared. Most municipalities in the Mucuri Valley Mesoregion use sites as e-government tools, three prefectures do not have electronic tools to disseminate and exchange information with citizens, and eight of them have no web 2.0 tools, demonstrating the slow digital evolution in some Brazilian municipalities.
Keywords: Electronic Government, Web 2.0, ICTs, Public transparency, Citizen Participation.
References
Silveira HFR (2000) A study of the power in the information society. Ciência da Informação. set./dez;29(3):79–90.
Antos M (2000) Por uma outra globalização: do pensamento único à consciência universal. Rio de Janeiro: Record (2).
ICT (2016) Facts and Figures [Internet]. 2016 [cited 2017 Apr 7]. Available from: http://www.itu.int/en/ITU-D/Statistics/Pages/facts/default.aspx
Guimarães TA, Medeiros PHR (2005) A relação entre governo eletrônico e governança eletrônica no governo federal brasileiro. Cadernos EBAPEBR.3(4):01–18.
Oliveira TPS (2008) Participação Popular Via Internet: O Próximo Passo Do Governo Eletrônico? In: Democracia eletrônica. In: LEFIS SERIES 13: Prensas Universitarias de Zaragoza159–78.
IBGE (2014) Brazilian Institute of Geography and Statistics.National Household Sample Survey [Internet]. [cited 2017 Jul 7]. Available from: http://www.ibge.gov.br/english/estatistica/populacao/trabalhoerendimento/pnad2014/default.shtm
United Nations UN (2012) e-government survey 2012: e-government for the people. New York: Department of Economic and Social Affairs.
Colombo C (2006) Inovación democrática y TIC: hacia uma democracia participativa? IDP Revista de Internet, Derecho y PolÃtica. (3):28–39.
Lupia A (2009) Can online deliberations improve politics? Scientific foundations for success. In: DAVIES, T; GANGADHARAN, S P (Eds) Online deliberation: Design, research, and practice.;(Stanford, California: Center for the Study of Language and Information).
Diniz EH, Barbosa AF, Junqueira ARB, Prado O (2009) Electronic government in Brazil: a historical perspective from a structured model of analysis. Revista de Administração Pública; 43(1):23–48.
Almarabeh T, AbuAli A (2010) a general framework for e-government: definition maturity challenges, opportunities, and success. European Journal of Scientific Research. 39(1):29–42.
OECD (2014) Recommendation of the Council on Digital Government Strategies. Paris: OECD 9.
Helbig N, Gil-GarcÃa JR, Ferro E (2009) Understanding the complexity of electronic government: Implications from the digital divide literature. Government Information Quarterly.26 (1):89–97.
Borge R (2005) La Participación Electrónica: Estado de la cuestión y aproximación a su clasificación. Revista Derecho y PolÃtica.; Barcelona (1): UOC.
Sampaio MA, Pinho JAG, Santos EM, Sampaio Filho MC (2014) Digital participation and electronic government: Opening for what kind of citizenship? Revista Brasileira de Administração CientÃfica.5(2):214–25.
Vaz JC (2005) Governança eletrônica: para onde é possÃvel caminhar? Boletim Dicas, Instituto Pólis.
Barbosa A, Getschko D, Gatto R (2010) Internet e cidadania: A importância dos espaços virtuais no seu exercÃcio. In: CGI.br Pesquisa sobre o uso das Tecnologias da Informação e da Comunicação no Brasil 2005-2009. 2010;São Paulo: Comitê Gestor da Internet no Brasil.
Azizan N, Smith R, Cooper V (2011) Critical success factors for knowledge transfer via government websites. Journal of e-Government Studies and Best Practices.12.
Santos JCS, Silva RRG (2011) Electronic government and political participation in the member’s websites of the legislative assembly of Bahia. Informação & Sociedade, João Pessoa. 21(1):215–24.
Carniello M (2014) Análise das Diretrizes do Governo Eletrônico no Brasil. In: In: XII Congresso ALAIC. Lima, Peru.
O’reilly T (2005) what is Web 2.0: Design patterns and business models for the next generation of software. http://www oreillynet com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20 html.
Anderson P (2007) What is Web 2.0? Ideas, technologies and implications for education. JISC Technology and Standards Watch, 2007 [Internet]. [cited 2017 Apr 7]. Available from: http:/www.jisc.ac.uk/publications/documents/twweb2.aspx
Deckert C (2014) A Utilização das MÃdias Sociais Digitais pela Comunicação Pública como Forma de Engajamento do seu Público de Interesse. Comunicação & Mercado. dez;3(8):04–15.
Recuero R (2009) Redes sociais na internet. Porto Alegre: Sulina.
Stevens H (2007) Business Innovation Will Come from Organizational Openness, Say Gartner. Gartner Group Press Release. Cannes, França, Novembers, [Internet]. 2007 [cited 2017 Apr 7]. Available from: http://www.gartner.com/it/page.jsp? id=541907
IBGE (2017) Brazilian Institute of Geography and Statistics [Internet]. DATASUS Tecnologia da Informação a Serviço do SUS. [cited 2017 Feb 2]. Available from: http://tabnet.datasus.gov.br/cgi/deftohtm.exe?ibge/cnv/poptMG.def
Tavares W, Paula APP (2014) Participação cidadã na gestão pública via internet. VII Congresso de Gestão Pública.27.
Bardin L (2009) Análise de conteúdo, ed. rev. Atual Lisboa: Editora Edições.70:281.
Tavares W, Cerquinho KG, Paula APP (2015) Participação Virtual na Gestão Pública no Âmbito Municipal: uma Análise dos Portais Eletrônicos das Capitais Brasileiras. In Belo Horizonte.
Cerquinho KG (2014) Governo eletrônico: a gestão da relação Estado-Sociedade no uso da internet. [Belo Horizonte]: Universidade Federal de Minas Gerais.
Peixoto SF, Marsiglia RMG, Morrone LC (2013) Ombudsman’s attributions: the opinion of users and ombudsmen. Saúde e Sociedade. 22(3):785–94.
