Happy Voyage: Application of Total Quality Management-TQM in Indian Tourism Industry with specific reference to Uttarakhand

Abstract

In this paper author has tried to find out the factors hampering the development of Tourism sector in India. Author has used the extensive literature survey in order to find out the factors affecting tourism sector. For the smooth development of the tourism sector these factors need to be sorted out but in real life all of the factors can’t be sorted as it requires huge investment and would lead to mismanagement of funds. So bringing this thing into concern creator has utilized a conventional procedure where numerous approaches are vieing for consideration for example Pareto Analysis. Pareto Analysis is an innovative perspective on of issues since it animates thinking and sort out musings. This system encourages creator to distinguish the main 20 percent of makes that requirements be routed to determine the 80 percent of the issues. The estimation of the Pareto Principle for creator is that it reminds you to concentrate on the 20 percent of things that issue. of the things you do during your venture, just 20 percent are extremely significant. Those 20 percent produce 80 percent of your outcomes. Recognize and spotlight on those things first, however don't thoroughly overlook the staying 80 percent of causes. Author has used a self-designed questionnaire to detect the frequency of all important causes that hampers the development of Tourism sector from a group of 100 respondents from Dehradun. By plotting the response of the respondents on Pareto Chart author has tried to find out and has detected the most important factors that requires immediate concern to speed up the development of tourism sector.

Keywords: Tourism Sector, Mismanagement, Pareto Analysis, Pareto Chart.