Job Performance, Job Satisfaction, and Motivation: A Critical Review of their Relationship
Abstract
The objective of this paper is to investigate the relationship between these three variables namely: Job performance, job satisfaction and motivation with the help of theoretical models and literatures. Although many studies had already been conducted on job satisfaction and job performance, its relationship is still subject to much hated debates to specifically determine the extent of its relationship. With regards to motivation, results showed that, monetary consideration is by far more important than other motivation strategies which emphasized the aspect of addressing the economic needs of the individuals. However motivation like that of Herzberg had proven that pay is not the sole indicator of employee motivation. Furthermore, it was also proven that job satisfaction, job performance and motivation interact with each other and functioned interdependently such that the process is circular rather than linear. When job satisfaction and performance is linked with group performance, the outcome revealed that higher job satisfaction leads to higher performance although it is not always the case. Working together is the key to achieve desirable outcomes which means that employees should not be kept in isolation but should be encouraged to work together to effectively achieve the goals and success whether in group or the organization as a whole.
Keywords:Â Job Satisfaction, Motivation, Job Performance, Group Performance. Â
References
Kirchler E, Hölzl E (2002) Arbeitsgestaltung in Organisationen - Arbeits- und Organisationspsychologie 3, Wien, Facultas Verlags- und Buchhandels AG.
Latham G (2012) Work Motivation - History, Theory, Research, and Practice. Thousand Oaks: SAGE Publications Inc.
Vroom VH (1964) Work and motivation. New York: John Wiley and Sons.
Hoppock R (1935) Job Satisfaction. New York: Harper and Brothers.
Mullins, JL (2005) Management and organizational behavior. Seventh Edition. Pearson Education Limited.
Aziri B (2008) Menaxhimi i burimeve njerëzore, Satisfaksioni nga puna dhe motivimi I punëtorëve, Tringa Design, Gostivar, 1(1):25-46.
Armstrong M (2006) A Handbook of Human resource Management Practice, Tenth Edition, Kogan Page Publishing, London, , p. 264.
George JM, Jones GR (2008) Understanding and Managing Organizational behavior. Fifth Edition. New Jersey: Pearson/Prentice Hall.
Spector PE (1997) Job satisfaction: Application, assessment, causes and consequences, Thousand Oaks, CA: Sage Publications, Inc.
Meyer KE, Peng MW (2006) Probing Theoretically into Central and Eastern Europe: Transaction, Resources, and Institutions. Journal of International Business Studies, 36 (6): 600-621.
McBride EL (2002) Employee satisfaction: code red in the workplace? Semin. Nurse Manag., 10(3):157-63.
Chu C (2003) Job satisfaction of hospital nurses: an empirical test of a causal model in Taiwan. International Nursing Review, 50(1):176-82.
De Loach R (2003) Job satisfaction among hospice interdisciplinary team members. American Journal of Hospital Palliative Care, 20(6):434-40.
Gigantesco A (2003) Job satisfaction among mental health professionals in Rome, Italy. Community Mental Health Journal, 39(4):349-55.
Ilies R, Judg TA (2003) On the heritability of job satisfaction: the mediating role of personality. Journal of Applied Psychology, 88(4):750-759.
Koustelios A (2003) Job security and job satisfaction among Greek fitness instructors. Percept. Mot. Skills, 97(1):192-194.
Navaie-Waliser M (2004) Increasing job satisfaction, quality care, and coordination in home health. Journal of Nursing Administration, 34(2):88-92.
Thyer G (2003) Dare to be different: transformational leadership may hold the key to reducing the nursing shortage. Journal of Nursing Management, 11(1):73-9.
Schermerhorn J (2008) Organizational Behavior. 10/E. USA: John Wiley & Sons, Inc.p.121.
Singh P, Loncar N (2010) Pay Satisfaction, Job Satisfaction and Turnover Intent. Département des relations industrielles, Université Laval, 3(2): 470-490
Peeters M (2014) An Introduction to Contemporary Work Psychology. John Wiley & Sons, Inc.
Mutula SM (2002) University education in Kenya: Current development and future outlooks. The International Journal of Education Management, 16(3):109-119.
Tetty WJ (2006).Staff retention in African universities: Elements of sustainable strategy. Commissioned by the World Bank: Washington DC. ]
Kirchler E, Rodler C (2002) Motivation in Organisationen - Arbeits- und Organisationspsychologie 1, Wien, Facultas Verlags- und Buchhandels AG
Kotler P (2009) Marketing Management. 12th ed. USA: Prentice Hall
Luthans F (1998) Organizational Behavior. 8 Edition. Boston: McGraw-Hill/Irwin.
McShane S (2004) Canadian Organizational Behavior (5th ed.). Toronto: McGraw-Hill Ryerson.
Otte H (2005) Prozeduren sozialen Verhaltens - Wie unbewusste Regeln unsere Beziehungen gestalten- und behindern, Paderborn, Junfermann Verlag.
Hatch MJ (2006) Organization Theory-modern, symbolic, and postmodern perspectives. New York: Oxford University Press Inc.