Evaluating Organizational Efficiency and Success through Knowledge Sharing

Abstract

The study of organizational citizenship behavior (OCB) has emerged as an extremely popular topic of organizational psychology, human resource management, and organizational behavior. It has been of increasing interest to both scholars and managers [1,4].The present study attempts to identify the factors that support Organizational Citizenship Behavior. The respondents from 26 top IT companies were surveyed through tested and standardized questionnaires for the purpose of data collection. This data was analyzed using, Factor Analysis and followed by SEM analysis. Results of exploratory factor analysis revealed that all the items are psychometrically sound in terms of their target loadings. The result of this SEM revealed that employee attitude towards knowledge sharing, employee satisfaction in job, organizational commitment, leadership and motivation are positively associated to organizational citizenship behavior.
Keywords: Employee Satisfaction, Leadership, Motivation, Organizational Citizenship Behavior, Organizational Commitment.