Analysis of Consumer Organisations in Europe

Abstract

The research is concerned with the institutional systems of the consumer protection and their evaluation made by the population. It analyses three institutional systems in Europe, like Hungary, the United Kingdom and Germany as typical examples of the three specific institutional structures. The study introduces the European practice of governmental subsidies in consumer protection. It analysis the public’s judgement on the operating institutional systems on European level, assuming relationship among the amounts of state subsidy devoted for consumer protection by the European Union member countries, the level of trust laid in the institutional systems of consumer protection and the degree of satisfaction with them.
Keywords: Consumer organisations, Consumer protection, Consumer satisfaction, Consumer confidence.