Kukreti, Ankur, Ram Singh, and Rohit Bansal. “Happy Voyage: Application of Total Quality Management-TQM in Indian Tourism Industry With Specific Reference to Uttarakhand”. International Journal of Advances in Management and Economics (August 14, 2020): 11–16. Accessed July 3, 2024. https://managementjournal.info/index.php/IJAME/article/view/672.