WIDIANA, M. E.; HADAYATI, K.; NUGROHO, A. Model Enhancement for Batik Artisan Empowerment through Customer Relationship Management Approach based on Information Technology. International Journal of Advances in Management and Economics, [S. l.], 2018. Disponível em: https://managementjournal.info/index.php/IJAME/article/view/486. Acesso em: 14 may. 2024.