AL ADWAN, A. m''m; ALADWAN, K. Measuring the Relationship between Organizational Climate and Customer Relationship Management. International Journal of Advances in Management and Economics, [S. l.], p. 17–28, 2019. Disponível em: https://managementjournal.info/index.php/IJAME/article/view/567. Acesso em: 3 jul. 2024.