SILVA, F. J. F. da; FILHO, F. de S. P.; SILVA, J. B. da; MELO, J. V. de. Public Management with Focus on Productivity Analysis of Processes. International Journal of Advances in Management and Economics, [S. l.], 2018. Disponível em: https://managementjournal.info/index.php/IJAME/article/view/372. Acesso em: 3 jul. 2024.