International Journal of Advances in Management and Economics (IJAME)

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TitleBuyers’ Trust Perceptions on Electronic Commerce: An Inter-temporal Perspective
AuthorJulio Araujo Carneiro da Cunha
AbstractEach year, electronic commerce gains more relevance in retail scenario, what brings along new tendencies for retailers. In this virtual transaction, trust assumes an important role for study, since it’s fundamental to viable buyer-seller transaction. Hence, 43 trust attributes embedded in e-commerce literature review were used as independent variables to verify which ones play significant role in buyer’s trust construction and perception. Utilizing multiple linear regression analysis, results demonstrated that there’re eight variables that better justify buyers trust perceptions: trust in utilized technology; positive experience in previously transactions; belief in seller’s competence; influence of other’s opinions; maintenance of buyer’s privacy; deception over the whole Internet mechanisms; pre-disposition to trust on sellers; product information available on website.

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